Frequently Asked Questions

We are a family run business based in Springwood, Blue Mountains, a town west of Sydney. It's a quiet little town full of people who smile and nod hello to each other as they walk down the street. We also have a supplier network in US, thanks to some very supportive family members. This allows us to offer fast shipping (7-10 days) for most of our products to both Australia and US.

Products with ***Fast Free Delivery*** in the description are held in our local distribution hubs to provide the fastest shipping and best experience for you.

Other products are held with our supplier partners at different locations around the world, which results in a shipping time of around 3 weeks.

If you're in Australia or US and want something quick, like a last minute purchase for a gift, look for the items with ***Fast Free Delivery*** in the description to receive your product within 7-10 days, sometimes even faster!

You can also select “Priority Order Processing” at checkout to have your order jump to the front of the queue and be processed next in line, minimising the time until dispatch.

We currently accept Credit Cards, Apple Pay, Google Pay and PayPal.

The website accepts orders to 36 different countries with free shipping. We can ship to most other countries via a custom order, but shipping may not be free. If you can't place a standard order due to your location, please reach out to us via the message button and we will draft a custom order for you. It may include a shipping fee but the cost will be minor, and we'll be sure to let you know before you have any obligation to buy.

If X is Australia or the US, you’re in luck! You can expect delivery of ***Fast Free Delivery*** items 7-10 days after your order is placed, sometimes faster. For other items, and other locations like Europe or China, delivery should occur in about 3 weeks.

Remote areas may face longer delivery times.

We are always happy to help you understand how to get the most out of the stuff on our website. If you have any questions about how to use something, or if it works with your phone etc, just click the message button to get in touch! No question is a silly question.

We love to hear your feedback! You can message us via the message button, or email benny@bennystechbar.com.au with any comments or suggestions for improvement. We sometimes offer special discounts and free items to say thanks for getting involved.

We're super proud of our 60 Day Easy Returns Policy. You just need to click the message button and tell us what's up. We will chat to understand the situation and work through a solution to fix it. We've always got your back if you're a member of the Tech Bar family!